COMMENTS FROM THE PUBLIC / VENUE FEEDBACK

 

                                             

1.

14 Woodside Terrace,

Llanhilleth, Nr. Abertillery, Gwent.

Date : 28/01/2010

Dear Sir,

I am writing to congratulate you on the event of your first wedding at the Institute.a bit late, I know , because it took place on the 14th of November 2009.

However, praise is due to you and your smiling staff.

From the pleasant greeting at the entrance to the touches that make a difference.

The room in which the ceremony took place was perfect. From the way it was laid out to the feeling of being a real part of the marriage. It was such an intimate ceremony. Something I've never felt at other venues.

The staff were continually smiling and helpful, thats guaranteed to establish a pleasant atmosphere.

The tables looked lovely and the range of food was excellent. Buffets aren't usually diverse enough to make everyone happy so I'd like to thank you for a lovely, unforgettable day.

Yours sincerely,

Mrs J.Watkins

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2.

We were offered great advice on a variety of ways the room could be set up before choosing the one that best suited us.

The service we received from the day we booked the venue to our actual Wedding day was more than excellent. Nothing was too much trouble for any of the staff - they all went above and beyond to ensure that we, and our guests, had everything we wanted and that our day went as smoothly as it possibly could. as the first couple to get married  in this amazing building, we were made to feel very special and it was perfect, mainly thanks to Des Cooper.

Both the Ceremony room and the reception venue were amazing and they had been decorated in a very stylish and elegant way.Thanks to Neal Elstone  for the amazing sound throughout the ceremony and for the sound and lighting during our reception. All guests commented on how good the food was and the fact that there was plenty of it.

ROb & Nicola Griffiths (1st Ceremony at the Institute)

Plymouth

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3.

Turning Heads Club

(6th October 2009)

There was plenty of room for everyone to wander around and ideal for setting out our business start up showcasing,swap shop board etc.

The service we received pre - event was excellent, and also during the event - all our needs were met in a friendly and expert manner.

The venue was one of the best i've used for such an event.

The facilities and amenities were perfect - everything we needed was available.

The buffet was really good, an excellent selection with fantastic strawberries.Everyone I spoke to commented very favourably.

Wendy Events Co-ordinator

HOVIP (Heads of the Valleys Innovation Programme)

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 4.

CIPFA Presentation

July 2009

Just a quick note to say a huge thank you for all your hard work yesterday. The presentation and tour was extremely professional, informative and interesting and hopefully left delegates with a good uderstanding of the project. I know we all have day jobs to do as well, so the time and effort put into the presentation and arrangements for the day was much appreciated. It was very well received and I have had some excellent feedback already.

Vanessa Waddon ( Principal Asset Officer)

Blaenau Gwent Council.

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5. NIace awards Ceremony - March 2009

 Dear Des,

I just wanted to say a big thank you for all your efforts and the team of peopleat Llanhilleth for making the Awards Ceremony run so smoothly last night.

We really appreciate all the work which went into the evening from your staff & volunteers.

We had a lovely evening - you have a great venue - and we wishyou wellwith future events.

Thanks again

All the best,

Kay Smith

Campaigns & Promotions Officer

NIACE Dysgu Cymru.

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6.

Local Health Board Meeting (Llanhilleth Surgery .

Room layout - Excellent

Service - Excellent

Venue - Excellent

Facilities & Amenities  - Excellent

DOING A GREAT JOB - JUST LIKE A 5 STAR HOTEL

(Practice Manager)

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 7.Green Gym Training Event (October 2008)

Building was easy to get around in my wheelchair .

Everyone was very helpful with my disability and dietry requirements with splendid disabled access.

I would definately use this venue again

B.T.C.V. Organiser

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8.

 9.

"INTERNATIONAL WOMENS DAY"

Hi Des,

Just wanted to reiterate my warmestthanksto yourselfand all the staffatthe Institutefor makingtoday such a wonderful success, eveyonewas so warm and friendly and nothing was too much trouble. I'm recommending you to everyone and hope to use you again in the future.

Hayley Davies

HAFAN CYMRU

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